Shipping policy

Processing time

We process and ship every order within 48 hours.

Once your order ships, it arrives in 5–10 business days. Delivery times are estimates and can run longer during sales and public holidays.

Shipping is free on every order, with no minimum spend.

Every order is tracked. When your order ships, we email you a tracking number, which you can use on our Track your order page.

We ship to addresses across Australia.

Please check your address at checkout. If you need to change it, email us before your order ships.

If your order hasn’t arrived within 15 business days of shipping, email us and we’ll send a replacement or refund you.

Questions about your order? Email support@marlolane.com and we’ll reply within 24 hours.